For Service on Your Personal Policies

For Service on your Personal Lines account you may call, email, text or stop by one of our five locations. Our licensed Customer Service Team is here to serve your needs. 

When You Have a Claim on Your Personal Insurance Policy

Insurance contracts require the policyholder to mitigate further damage to property or liability.  For example, if your roof leaks you are required to mitigate further damage by tarping your roof.   

 

If you have a Claim: In Florida one must be a licensed claims adjuster to adjust a claim.  Insurance carriers use both licensed employees and outside vendors to adjust claims.  Agencies are not licensed claims adjusters but we will help you file your claims.

Two ways to report a claim:

1.  Determine who your carrier is and contact them directly to file your claim.  For your convenience, we have included a directory of carriers below.

2.  Call our office and we will be happy to perform a three way call to the claims department and get your report started.  As the policyholder, you are required to speak with the claims department to explain the circumstances.  

Quality service is our number one goal!  If at anytime you don't receive the level of service you expect, please ask for a manager or the owners.  You can be confident we will address your concern immediately.

Company Name
Company Phone Number
Allied Insurance (Nationwide)
1-800-282-1446 Option 3
American Integrity
1-866-277-9871
American Strategic Insurance (ASI)
1-866-ASILOSS
American Traditions
1-866-270-8430
Ark Royal
1-866-274-5677
Aspen Insurance
1-855-397-3295
Avatar Insurance
1-877-233-3237
Bankers Insurance
1-800-765-9700
Bristol West
1-800-274-7865
Cabrillo (Safe Harbor)
1-866-482-5246
Capitol Preferred
1-88-388-2742
Chubb
1-800-252-4670
Citizens
1-866-411-2742
Cypress Property & Casualty
1-888-352-9773
Elements Insurance (EPIC)
1-866-709-8749
Federated National Insurance
1-800-784-1793 Option 2
Florida Peninsula
1-877-994-8368
Foremost Star
1-800-532-4221
GeoVera
1-800-631-6478
Haggerty Insurance
1-800-922-4050 Option 5
Heritage Insurance
1-855-415-7120
Homeowner's Choice
1-888-210-5235
Infinity
1-800-334-1661
Ironshore
1-201-729-0200
JIBNA
1-877-542-6254
Mercury
1-800-503-3274
Metlife
1-800-854-6011
Monarch National
1-800-784-1793
Mount Beacon Insurance
1-844-279-7313 Option 4
National General Insurance
1-800-468-3466
Olympus
1-866-281-2242
Peoples Trust Insurance
1-888-511-7716
Prepared
1-877-313-1824
Progressive
1-800-274-4499
Safeco
1-800-332-3226
Safepoint Insurance
1-866-482-5246
Safeway Insurance
1-888-203-5129
Sawgrass
1-877-853-4430
Security First
1-877-581-4862
Southern Fidelity
1-866-722-4995
Southern Oak Insurance
1-877-900-2280
St. James Insurance
1-800-748-2030 Option 2
St. Johns
1-877-748-2059
Tapco
1-800-418-2726
Tower Hill
1-800-342-3407
Travelers
1-800-252-4633
United Property & Casualty
1-888-256-3378
Universal North America
1-866-999-0898
Universal Property & Casualty
1-888-256-3378

If you have any difficulty with contacting a carrier directly please call us at 386-944-5555.